Terrible experience. Ordered frame on March9th, arrived May7th. Arrived with two visible dents in frame material. And 2/4 clips on back have fallen off just taking it out of box. Quite disappointed.
KeenART: The frame was a backorder item and because of covid-19 there is delays when ordering from suppliers unfortunately.
Lauren, | You did a great job... Vancouver on Canvas did a great job in printing my photo on canvas. The staff was friendly and knowledgeable. The turn around time was quick. I liked the fact that I was able to speak to someone about the suitability of our photo. I would definitely have my other photos printed on canvas by Vancouver on Canvas.
Agnes, Richmond | So happy! Received the replacement frame and wanted to show you. I'm so pleased, it looks great. Thank you so much for expediting the delivery.
I am so very happy with the frame and especially your Company's customer service policy and staff.
Again, thank you, I really appreciate how this was handled.
Julie, | Thank you Just a word to let you know how delighted I am with the floater frames.
The fabrication, materials, sizes, wrapping, etc. were perfect !
Thank you, and will be ordering here again.
Maakar, |